We are currently seeking a part time physical therapy aide to join our team! The PT aide performs a variety of tasks including patient care (ultrasound, application of hot/cold packs), cleaning (patient rooms, laundry, exercise equipment), front office assistance (scheduling patients, answering phones, faxing, filing, ordering supplies) and various other projects as needed.

Our clinic is located in the Montgomery Park building in NW Portland. Our services include outpatient physical therapy, massage therapy, and fitness center for the building. We have two physical therapists and two front office personnel.

The ideal candidate would have the following qualifications: strong ability to multitask, thoroughness, punctuality, excellent communication skills and self-motivation. This job is perfect for a student interested in a career in physical therapy/exercise science.

The position is part time, roughly 10-15 hours per week. We are looking at roughly 4-7PM M-F with additional flexibility to cover extra hours if needed.

Please only send a resume and cover letter if you meet the qualifications and are seeking a long term commitment. Our email address is nwportlandpt@taiweb.com. No phone calls please.

We look forward to hearing from you!

Central City Concern is a non-profit social service and housing agency whose mission is to provide pathways to self-sufficiency through active intervention in homelessness.  CCC provides many services,such as chemical dependency treatment, employment services, housing, medical services, and other related services, to a diverse population.  As an agency deeply rooted in recovery we have a keen interest in promoting and maintaining a Drug & Alcohol-Free Workplace.  A drug and alcohol-free workplace is essential in supporting individuals in recovery, and in providing a safe, healthy, and productive environment for employees.  As part of our policy and commitment to a drug and alcohol-free workplace we conduct post-offer, pre-employment drug screens.  

JOB ANNOUNCEMENT 

Title:                                        Supportive Housing Program Manager

Department:                            Supportive Housing

Reports to:                              Assistant Director of Supportive Housing

Represented:                           No

Salary:                                     $35,000-$38,000/year Depending on Experience

Shift:                                       Monday through Friday, 8:00am to 5:00pm

Summary:  The program manager is responsible for the day to day supervision and operation of Alcohol and Drug Free Transitional Housing Programs and Resident Service Programs within the Supportive Housing Department. The program manager will directly supervise case management and residentservice coordinator staff.   

Essential duties and responsibilities:

1. Supervise ADFC Case Managers and Resident Service Coordinators and ensure client housing plans, recovery plans and over all case management plans are being developed and adhered to.
2. Monitor length of stay in programs in accordance with building/program policy.
3. Monitor program discharges, financial obligations and disciplinary action.
4. Monitor, and assist as appropriate, staff efforts to connect residents with appropriate services with case plans
5. Monitor, and assist as appropriate, staff efforts to connect residents to appropriate community based resources.
6. Attend HADIN (Homeless Alcohol and Drug Intervention Network)
7. Assist in problem solving issues with both staff and clients.
8. Create and maintain partner relationship with Supported Employment Program Manager at Central City Concern’s Employment Access
   Center.
9. Represent CCC Supportive Housing in the greater community.
10. Identify and coordinate staff training needs.

Description of other duties:

1. Maintain tracking of individuals with HMIS (Homeless Management Information System)
2. Address client/resident grievances with assistance from supervisor.
3. Create outside partnerships to better serve our clients
4. Monitor and complete quarterly and annual reports.
5. Perform other duties as assigned

Skills & Abilities:

1.       Computer skills necessary to accomplish duties.

2.       Ability to maintain accurate records and necessary paperwork.

3.       Ability to manage time and meet deadlines.

4.       Ability to communicate clearly and concisely, both orally and in writing.

5.       Ability to plan, organize, prioritize, implement and multi-task. 

6.       Creative, innovative, and progressive problem-solver.

7.       Ability to work effectively with a diverse population.

8.       Understanding and knowledge of Alcohol and Drug Free Housing

9.       Ability to display a non-judgmental attitude, and a willingness to learn new skills.

10.    Ability to take direction from supervisor and ensure that supervisor is informed of relevant program updates and information.

11.    Demonstrated knowledge of community and social agencies, and self-help groups.

12.    Ability to work as a team member, directly supervise staff and to establish priorities.

13.    Ability to provide leadership. 

Minimum qualifications: 

1.      Three to five years experience providing direct client services within A&D and/or Mental Health Field.

2.      Two years experience working with people in recovery from chemical dependency.

3.      Must have 2 years experience in supervisory.

4.      Recovering person preferred. 

5.      If in recovery, must have a minimum of two years sobriety.

6.      Must be able to follow enrollment, screening, assessment and case management planning protocol. 

7.      Must be able to work under stressful conditions.

8.      Must be able to be on-call on rotating basis.

9.      Must possess a current drivers license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy.  Must pass an initial drivers training and then pass an annual recertification.

10.  Must be able to perform considerable intra-city travel.

11.  Must have knowledge of chemical dependency as a disease, treatment and intervention methods.

12.  Must have experience working with dually diagnosed individuals.

13.  Must pass pre-employment drug screen, TB test and background check.

14.  Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.

15.  Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.

16.  Must be able to climb stairs several times a day.

17.  Must adhere to Agency’s non-discrimination policies.

18.  Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity. 

APPLICATION PROCEDURE:Qualified applicants must submit a Central City Concern employment application to be considered for this position which can be obtained at www.centralcityconcern.org.  Applicants may include a cover letter and resume. Apply by mail or fax (503-445-8089), or in person at Central City Concern, 232 NW Sixth Avenue, Portland, OR 97209.  Application email: jobs@centralcityconcern.org.  Current CCC employees must submit an Internal Employment Application, available at the main office.  More information at www.centralcityconcern.org. 

Date Open:      7-15-10                                                            Date Closed:   7-25-10  EQUAL OPPORTUNITY EMPLOYER 

Reference # 10-157

supportive%20housing%20program%20manager%20ja%2010-157%207-15-101.doc

Central City Concern is a non-profit social service and housing agency whose mission is to provide pathways to self-sufficiency through active intervention in homelessness.  CCC provides many services, such as chemical dependency treatment, employment services, housing, medical services, and other related services, to a diverse population.  As an agency deeply rooted in recovery we have a keen interest in promoting and maintaining a Drug & Alcohol-Free Workplace.  A drug and alcohol-free workplace is essential in supporting individuals in recovery, and in providing a safe, healthy, and productive environment for employees.  As part of our policy and commitment to a drug and alcohol-free workplace we conduct post-offer, pre-employment drug screens.  

                                                        JOB ANNOUNCEMENT 

TITLE:                           Clinical Supervisor – 100%

DEPARTMENT:           Community Engagement Program (CEP)

REPRESENTED:           No

REPORTS TO:              Program Manager

SALARY:                      Depending On Experience

SHIFT:                          Monday through Friday, 8:30am to 5:00pm 

Program DescriptionThe Community Engagement Program (CEP) is a comprehensive, multidisciplinary recovery model designed to meet the needs of chronically homeless individuals with co-occurring mental health, addictive disorders and/or physical healthcare concerns. This underserved population has failed to respond to most intervention efforts due to the debilitating effects of primary and mental health issues, addiction and the isolating nature of homelessness.  CEP works with individuals in their communities utilizing a Stage of Change approach to treatment to move participants towards self sufficiency. 

Summary:

The CEP Clinical Supervisor is responsible for the daily clinical supervision of the Community Engagement Program (CEP) team.  This position oversees an array of clinical services to clients of CCC appointed to the CEP team.  Those areas include Intensive Outreach, Community Support, Chemical Dependency Treatment, Mental Health Treatment, Physical Healthcare Treatment, Prescribing, Case Management, Accessing appropriate and affordable housing, benefits and entitlements, and working collaboratively with inter and intra agency partners on the provision of services needed in all life domains to promote recovery and self sufficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

-          Monthly  individual supervision with clinical case management staff

-          Monthly group supervision

-          Review and sign off on assessments

-          Review and sign off on treatment plans (assuring that treatment plan goals are tied to assessment)

-          Review progress notes with staff for clinical appropriateness; stage of change and appropriate corresponding stage of treatment and assuring stage of change and stage of treatment documentation.

-          Provide in-service trainings on clinical requirements; assessments and treatment.

-          Observe mental health and A&D groups and provide feedback on facilitation to group leaders as appropriate.

-          Assist other supervisory staff and mental health specialist with review of high risk cases and the development of crisis plans

-          Assist with critical incident reports and critical incident debriefings

-          Maintain documentation of staff charts (out of compliance issues) and report to program supervisor and/or program manager.-          Work with program manager and program supervisor to expand and maximize service delivery

-          Participate in QI/QIC meetings.  Work with program manager and supervisor to ensure all aspects of clinical work is in compliance with ISSR’s and CCC compliance standards.

-          Will be required to carry an agency cell phone including after hours on-call rotation

-          Perform other duties as assigned. 

SKILLS AND ABILITIES:

1.     Demonstrates advanced knowledge and skills in counseling and case management  techniques with individuals and groups.

2.     Ability to work effectively with peers, individual clients and groups.

3.     Ability to work as a team member and to establish priorities.

4.     Ability to apply principles learned to new situations.  Ability to learn new skills.

5.     Ability to display a non-judgmental attitude.

6.     Demonstrated knowledge of community and social service agencies.

7.     Knowledge and skills in mental health and chemical dependency treatment methods and crisis intervention.

8.     Knowledge of various documentation requirements (IDDT; A&D; Verity; ISSR)

9.     Sufficient manual dexterity and physical ability to perform assigned tasks.

10.  Ability to communicate clearly and concisely both orally and in writing.

11.  Ability to work in an environment where people may be hostile or abusive.

12.  Ability to manage time and meet deadlines.

13.  Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.

14.  Ability to maintain accurate records and necessary paperwork.

15.  Knowledge of de-escalation methods or ability to be trained in de-escalation methods.

16.  Ability to effectively communicate with clients, co-workers, medical personnel, police, merchants, and the public at large.

17.  Participate in compliance, Quality Assurance and Quality Improvement.

18.  Ability to provide leadership.  MINIMUM QUALIFICATIONS INCLUDING EDUCATION, EXPERIENCE, LICENSE, TRAINING AND SOBRIETY:

1.     Masters degree in Social Service field and minimum of 5 years experience working with mental health and chemical dependency.  CADC and supervisory experience preferred.

2.     If a recovering chemically dependent person, a demonstrated level of two years of sobriety is   required.

3.     Must pass a pre-employment drug screen and criminal background check.

4.     Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.  Must be able to climb stairs several times a day.

5.     Must adhere to agency’s non-discrimination policies.

6.     Will be required to carry an agency cell phone for work use.  Cell phone will be provided by Central City Concern.

7.     Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity. 

APPLICATION PROCEDURE:  Qualified applicants must submit a Central City Concern employment application to be considered for this position which can be obtained at www.centralcityconcern.org.  Applicants may include a cover letter and resume. Apply by mail or fax (503-445-8089), or in person at Central City Concern, 232 NW Sixth Avenue, Portland, OR 97209.  Application email: jobs@centralcityconcern.org.  Current CCC employees must submit an Internal Employment Application, available at the main office.  More information at www.centralcityconcern.org. Open:  7-15-10                                                                                                Close:  7-25-10 

Equal Opportunity Employer 

Reference No. #10-156 

clinical%20supervisor%20ja%2010-156%207-15-101.doc

Central City Concern is a non-profit social service and housing agency whose mission is to provide pathways to self-sufficiency through active intervention in homelessness.  CCC provides many services, such as chemical dependency treatment, employment services, housing, medical services, and other related services, to a diverse population.  As an agency deeply rooted in recovery we have a keen interest in promoting and maintaining a Drug & Alcohol-Free Workplace.  A drug and alcohol-free workplace is essential in supporting individuals in recovery, and in providing a safe, healthy, and productive environment for employees.  As part of our policy and commitment to a drug and alcohol-free workplace we conduct post-offer, pre-employment drug screens.

JOB ANNOUNCEMENT

TITLE:                       Clinical Supervisor – 100%

DEPARTMENT:      Old Town Clinic

REPRESENTED:    No

REPORTS TO:        Medical Director 

SALARY:                  Depending on Experience

SHIFT:                       Monday through Friday 8:00am to 6:00pm  

SUMMARY:  Old Town Clinic is a busy primary care practice and Federally-designated Healthcare for the Homeless program. The clinic
serves more than 2,600 patients per year, most of whom are experiencing poverty and many experiencing homelessness. They present with a variety of medical and behavioral health conditions.  This position is a Clinical and Nursing supervision role.  The purpose of the po
sition is to plan, organize and supervise clinical support and nursing care. This position directly supervises the Panel Managers, Medical Assistants, and Health Assistants. The Clinical Supervisor will provide guidance and supervision regarding clinical and nursing practice issues, and to assure the appropriate review and observation of nursing, medical, and related clinical activities. The Clinical Supervisor will lead quality improvement activities to enhance the efficacy and efficiency of clinical operations, as well as assuring that clinical operations are consistent with best practices and community standards.  The Clinical Supervisor is part of the Clinic Management Team and will participate in weekly meetings regarding clinic operations and planning.

Essential Duties and responsibilities:

1.     Supervision and management of staff.

  1.     Directly supervise Clinical Support staff, including: Panel Managers, Medical Assistants, Administrative Medical Assistants, and Health Assistants.

  2.     Plan, prioritize, assign, supervise and review the work of clinical support staff.

  3.     Ensure adequate staffing of clinical support services; arrange coverage for extended absences.

  4.     Directly observe practice, skills, client interaction, and review staff documentation.  Conduct performance evaluations. Coach, counsel and discipline for performance.

  5.     Work with Clinic leadership to assure the continuity of care and compliance with the rules of licensure and practice. Assures the delivery of evidence based interventions in the care of clients.

  6.     Review applications, interview and hire assigned personnel in accordance with the policies and procedures of HR. Assures appropriate training and coaching has occurred for new staff, on-call staff, students

  7.     Work with Medical Assistants to achieve proficiency on MA Competencies and develop/maintain a system to track proficiency achievement.

2.     Quality Improvement and Quality Assurance

  1.     Plan, lead, and participate in quality improvement activities that enhance the efficacy and/or efficiency of clinical services.

  2.     Create and maintain systems to assure clinical services and supprt functions are in compliance with all applicable rules and regulations, and consistent with community standards of practice.

  3.     Identify best practices that can be incorporated into clinical operations, and work with Clinic leadership to implement these practices.

  4.     Review, investigate, and respond to all client grievances related to clinical services or clinical staff. 

3.     Administrative duties:

  1.     Prepare agendas and conduct staff meetings.

  2.     Maintain time and attendance records.

  3.     Prepare memos, letters, reports, notices, forms, and procedural guidelines.

  4.     Participate as a member of the clinical leadership team for decision making and coordination.

  5.     Ensure personnel and materials for clinical support are within budgeted amounts. Notify the Director of Healthcare as soon as possible regarding anticipated over-expenditures.

Additional Duties:

1.     Represent Old Town Clinic/Central City Concern at meetings or events with strategic partners and community stakeholders2.     Perform other duties as assigned.  

SKILLS AND ABILITIES:

1.         Ability to supervise multiple positions with variety of educational and professional backgrounds.

2.         Ability to coach, counsel, motivate, and when necessary discipline staff.

3.         Ability to make sound decisions in a fast-paced environment.  Ability to work effectively with peers, individual clients and groups.  Ability to work as a team member.  Ability to establish priorities and manage time independently. Ability to apply principles learned to new
situations. 

4.         Ability to display a non-judgmental attitude.  Ability to learn new skills. 

5.         Sufficient manual dexterity and physical ability to perform assigned tasks.

6.         Ability to communicate clearly and concisely both orally and in writing.

7.         Ability to work in an environment where people may be hostile or abusive.

8.         Ability to manage time and meet deadlines. Ability to work courteously and effectively communicate with clients, co-workers, medical personnel, police, merchants, and the public at large.  Ability to maintain accurate records and necessary paperwork. Ability to document using an electronic medical record.

 MINIMUM QUALIFICATIONS including education, experience, training, license and sobriety:

1.     Bachelors degree or higher in Nursing.  Valid Oregon Registered Nurse license

2.     At least 2 years experience as a clinical supervisor or similar role in an ambulatory care setting.

3. Advanced knowledge of primary care clinical operations, best practices, and standards of care.

4. Advanced knowledge of chronic disease management and common ambulatory care conditions

5.     Experience working with homeless or other special need populations

6. Knowledge of de-escalation methods

7. If a recovering chemically dependent person, must have 2 years of continuoussobriety from date of employment.

8. Must pass a pre-employment drug screen and background check.

9. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.  Must be able to climb stairs several times a day.

10.  Must adhere to agency’s non-discrimination policy.

11.  Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity. 

APPLICATION PROCEDURE:Qualified applicants must submit a Central City Concern employment application to be considered for this position which can be obtained at www.centralcityconcern.org.  Applicants may include a cover letter and resume. Apply by mail or fax (503-445-8089), or in person at Central City Concern, 232 NW Sixth Avenue, Portland, OR  97209.  Application email: jobs@centralcityconcern.org.  Current CCC employees must submit an Internal Employment Application, available at the main office.  More information at www.centralcityconcern.org.

Date Open: 7-15-10                                                             Date Closed: 8-15-10  EQUAL OPPORTUNITY EMPLOYER 

Reference # 10-155 

clinical%20supervisor%20otc%20ja%2010-155%207-15-101.doc

Human Resources Specialist (Trainee)GS-5/7Student Career Experience Program(Formerly Coop) 

Duties:  Incumbent will work with higher graded Human Resource Specialist in order to gain experience in the areas of recruitment, placement, and classification. 

Serves as an HR consultant by providing guidance on HR matters; responding to routine HR inquiries regarding recruitment, staffing, and classification,; ensuring compliance with applicable laws, regulations, policies and consistency with merit system principles; communicating changes to HR procedures and policies to managers, supervisors, employees and applicants. 

Accepting resumes through July 31, 2010. 

Resumes can be mailed to:  USDA, Office of Inspector General1400 Independence Avenue, Stop 2306Washington, DC 20250Attention: Ricky Knight 

Or emailed to Ricky.Knight@oig.usda.gov

Call Youth Guidance today to find out about positions available working with at-risk youth. 

Youth Guidance is a faith-based agency that provides residential treatment services for adolescents who are referred for placement both by the
Oregon Youth Authority. 

Position(s):                 Youth Counselor Positions:  one part-time position at our Son Village Program and relief staff positions at both Son Village and Charis Ridge.                         Job Description:           As a team member, you will provide counseling and supervision to the youth who live in the program, perform assigned tasks and do the required documentation. Son Village serves up to 15 boys (ages 13-17) and is located in Welches, 10 minutes east of
Sandy. Charis Ridge serves up to nine boys and is located in Troutdale. Both of these positions will provide excellent experience for those who have a heart for at-risk youth and/or are considering working with youth as a career.

Work Schedule:         The regular position is 9 hours/week, 10pm Saturday-7am Sunday.  This is a great position for a student as there is time available for study. The other is an on-call (relief) position where the person can work as much or as little as they wish, but set hours are not guaranteed.

Qualifications:           Preferably enrolled in or having completed Bachelor’s degree in the area of psychology, juvenile justice, sociology, human services, youth ministry or have had some experience working with youth.  Looking for a mature person with patience, strength of character and good relational skills.

Wage:                         Persons with BA degree start at 9.50/hr. with consideration for experience. Full-time positions include benefit package of health/life insurance, vacation/sick/holiday pay.

Time Available:         Seeking to hire as soon as possible.

Contact:                     Shirley Heck or Marty Lowen at Youth Guidance office (503) 234-0085.

                                    ShirleyH@ygapdx.org    or      martyL@ygapdx.org.           

Learn more about Youth Guidance at www.ygapdx.org

rc-night-and-relief-posting-with-pic.doc

U.S. Cellular® - RETAIL WIRELESS CONSULTANT (Part-Time)

U.S. Cellular® is the fifth largest wireless carrier in the United States.  We are committed to providing the very best customer experience and are looking to add a Retail Wireless Consultant to our team in The Dalles, OR.  We offer an hourly base salary, commission and benefits including health, pension and tuition reimbursement, which start on your first day of work.

Primary Responsibilities:

- Market and sell wireless phone equipment and service to existing and potential customers. 

- Assist in all retail store operations including opening and closing the store, inventory management, cashiering and merchandise presentation.

-  Respond to customer inquiries, needs and/or problems  

Qualifications:

- 1+ years of demonstrated sales success. 

- Retail sales experience and telecommunications experience are preferred.

- High school diploma or GED.

- Must be able to work a flexible schedule including nights, weekends and holidays as required.

- Strong communication and rapport building skills.  

Compensation and Benefits:

- Hourly salary and commission 

- Benefits begin on your first day of work and include health, pension and tuition reimbursement  

If you are interested in this position, please use the link pasted below to apply online or visit us at uscellular.jobs  

uscellular.doc

Company: Columbia Distributing -Portland,OR,97217 

Account Code: Columbia Distributing ­Portland,OR,97217

City: Portland 

State: OR

Zip: 97217

POSITION TITLE: Controller

Application WebSite: https://www.appone.com/applinkportal.asp?r_id=486787&AdCode=Max919

Details: Primary Responsibilities:

1. Responsible for all activities of the Corporate Accounting Department for the accurate and timely dissemination of financial management reports including, but not limited to, annual and monthly financial statements, annual budgets and annual audits

2. Ensure controls are in place to accurately report daily transactions that impact financials results, as well as, safeguarding the organization’s financial assets

3. Oversee the month-end and year-end closing process

4. Review monthly financial results for accuracy and clarity, compare to budgets; direct staff review/feedback on variances

5. Oversee the activities of AP, AR and Collections to ensure the accurate and timely management of all aging components including billings, cash receipts application, etc

6. Coordinate annual audit including working with the external CPA firm

7. Provide ad hoc financial analysis as requested

8. Manage and develop direct reporting staff consisting of Assistant Controller, Accounting Manager and Financial Planning Manager

9. Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers, and others you come into contact with through your job.

jobnotice2010071510073727141.pdf

Central City Concern is a non-profit social service and housing agency whose mission is to provide pathways to self-sufficiency through active intervention in homelessness.  CCC provides many services, such as chemical dependency treatment, employment services, housing, medical services, and other related services, to a diverse population.  As an agency deeply rooted in recovery we have a keen interest in promoting and maintaining a Drug & Alcohol-Free Workplace.  A drug and alcohol-free workplace is essential in supporting individuals in recovery, and in providing a safe, healthy, and productive environment for employees.  As part of our policy and commitment to a drug and alcohol-free workplace we conduct post-offer, pre-employment drug screens.   JOB ANNOUNCEMENT  TITLE:                         Female Treatment Assistant – 60%

DEPARTMENT:         Letty Owings Center

REPRESENTED:       Yes

REPORTS TO:           Female Milieu Supervisor

WAGE:                        $12.25 per hour          

 SHIFT:                      Monday through Friday, 3:30pm to 8:30pm  SUMMARY:  Treatment Assistants are responsible for providing care and close intensive supervision to all clients and their children around the clock. General responsibilities include: observing and reporting behaviors, helping to implement the treatment plans developed by counselors, group management, and other tasks as needed.  

Essential duties and responsibilities:

1.            Coordinate residents’ activities as detailed on the weekly schedule.

2.            Facility maintenance, including monitoring and supervision of clients’ performance of household chores and assigning weekly household tasks.

3.            Teach and role model care of infants to clients.

4.            Attend staff meetings and trainings.

5.            Answer house phone and perform various clerical duties as needed.

6.            Distribute client and child’s medications and maintain accurate records.

7.            Administer and document observed UAs (urinalysis).

8.            Assist clients in completing paperwork from other agencies.

9.            Transport residents to appointments as needed.

10.          Assist clients with activities specifically related to women; i.e. breast-feeding, feminine hygiene needs, etc.

11.          Assist supervisors in training and supervising TA Is.

12.          Perform other duties as assigned. 

Description of other duties:

1.    Provide care for children and infants while women are in treatment.  Facilitate non-clinical groups and provide chart notes in clients’ clinical records.

2.    Review records for accuracy and maintain filing systems.

1. Ability to understand and implement self-sufficiency, treatment or discharge plans.

Skills & Abilities:

1.            Understanding of chemical dependency as a disease, including treatment and intervention methods.

2.            Ability to work both as a team member and independently.

3.            Ability to learn requirements of HIPPA, confidentiality and boundaries, and incorporate into daily job performance.

4.            Ability to clearly communicate expectations and consequences to clients.

5.            Ability to manage complex and multiple tasks and prioritize appropriately.

6.            Sufficient manual dexterity and physical ability to perform assigned tasks.

7.            Ability to communicate effectively, clearly and concisely both verbally and in writing, with clients, their children, co-workers, corrections personnel, police, child welfare workers and other community members.

8.            Ability to work with people from a diverse range of ethnic and socio-economic backgrounds, including those with dual diagnoses or other disabilities who may display hostility.

9.            Ability to maintain accurate records and necessary paperwork.

10.          Knowledge of and ability to utilize de-escalation techniques, when encountering volatile situations.

11.          High degree of comfort and sufficient advancement in personal recovery to appropriately facilitate clients’ in theirs.

12.          Demonstrated understanding of professional and personal boundaries in the workplace. 

Minimum qualifications including education, experience, training, license and sobriety: 

1.            Two years relevant college coursework or completion of CCC approved education or training program.

2.            At least two years work or volunteer experience in related field required (i.e., shelter, residential or day treatment, counseling, substance abuse treatment, etc.).

3.            Prior experience working with at-risk women encouraged.

4.            Knowledge of Twelve-Step Recovery process.

5.            Have or able to obtain Standard First-Aid, and Adult and Child/Infant CPR Certification.

6.            Individuals who are recovering from a substance abuse related disorder must be able to demonstrate continuous sobriety under nonresidential, independent living conditions for the immediate past two years per OAR Standards.

7.            Physical ability to bend, stoop, kneel, squat, reach, twist, pull and lift heavy objects up to 50 lbs., 3 feet off the ground several times per shift.

8.            Must pass a pre-employment drug screen and criminal background check.

9.            Must possess a current drivers license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety policy.  Must pass a drivers training and an annual recertification training.

10.          Must adhere to agency’s non-discrimination policies.

11.          Ability to effectively interact with coworkers and clients and children with diverse ethnic and cultural backgrounds, religious views, political affiliations, sexual orientation and treat each individual with respect and dignity.  

APPLICATION PROCEDURE:Qualified applicants must submit a Central City Concern employment application to be considered for this position which can be obtained at www.centralcityconcern.org.  Applicants may include a cover letter and resume. Apply by mail or fax (503-445-8089), or in person at Central City Concern, 232 NW Sixth Avenue, Portland, OR 97209.  Application email: jobs@centralcityconcern.org.  Current CCC employees must submit an Internal Employment Application, available at the main office.  More information at www.centralcityconcern.org. 

Date Open: 7-14-10                             Union Seniority Closing Date:  7-21-10                 Regular Close Date:  7-24-10

EQUAL OPPORTUNITY EMPLOYER 

Reference # 10-154

female%20treatment%20asst%2060%25%20ja%2010-154%207-14-101.doc

Customer Relationship Specialist – KinderCare and Knowledge Beginnings

We’re growing!!!  Knowledge Learning Corporation is introducing the Customer Relationship Center in Portland, OR and will be potentially hiring 40-50 Specialists by mid August!

Knowledge Learning Corporation, the nations leading provider of early childhood education, is looking for energetic, customer focused, and highly motivated professionals to join our Customer Relationship Center team. As a Customer Relationship Specialist, you are driven by building relationships and place a high value on understanding the needs of our customers. You thrive in a busy environment and face challenges with optimism. Do you have what it takes to step up to our rewarding challenge?

The Customer Relationship Specialist handles inbound prospect and inquiries via phone, email, and/or chat. Each Specialist will make outbound calls as a result of follow-up on inbound email or chat inquires, marketing directed customer retention campaigns, or other campaigns, and will be measured on several Key Performance Indicators (KPI’s) as an individual contributor and as well as their participation in delivering to the collective sales and service goals of the Call Center.

Responsibilities:       

      Prospect & Inquiry Management Process

·       Achieve assigned annual quota and revenue objectives

·       Utilize effective telephone, email, and account management relationship building strategies

·       Achieve assigned quotas for inbound, outbound event and contact levels

·       Manage daily / weekly tasks towards the Key Performance Indicators

·       Pre-qualify potential customers and schedule appointments for center tours

Adaptability Requirements:                         

Incumbent will be faced with a variety of issues on a daily basis and will be expected to respond appropriately.

Working Conditions:             

Work is primarily sedentary in an office environment. Significant telephone and computer use is required. 

Experience and Education:

·         BA or equivalent liberal arts/business/management experience desired

·         At least 2-4 years of telemarketing relationship sales (B2C or B2B) experience required

·         Formal sales training such as Solutions Selling, Miller Heiman, or Spin is helpful but not required

Knowledge, Skills, and Abilities:     

·       Excellent interpersonal, written and oral communication, and presentation skills

·       Must have patience and stay composed under stress and difficult situations

·       Demonstrated ability to aggregate and analyze multi sourced data

·       CRM Experience (SalesForce.com, Siebel, Onyx, or Pivotal) helpful but not required

·       Demonstrated professionalism, initiative and enthusiasm

·       Proficiency in the use of email and navigating within the internet

Hours of Operation:

            7:30am – 8:00pm: Monday-Friday, 7:30am – 7:00pm: Saturday and Sunday. 

If you are ready to join an exciting, growing team, please apply today!

Please submit all resumes at:

https://knowledgelearning.tms.hrdepartment.com/cgi-bin/a/highlightjob.cgi?jobid=16325&lcid=en-US