Central City Concern is a non-profit social service and housing agency whose mission is to provide pathways to self-sufficiency through active intervention in homelessness. CCC provides many services, such as chemical dependency treatment, employment services, housing, medical services, and other related services, to a diverse population. As an agency deeply rooted in recovery we have a keen interest in promoting and maintaining a Drug & Alcohol-Free Workplace. A drug and alcohol-free workplace is essential in supporting individuals in recovery, and in providing a safe, healthy, and productive environment for employees. As part of our policy and commitment to a drug and alcohol-free workplace we conduct post-offer, pre-employment drug screens.
JOB ANNOUNCEMENT
Title: Mental Health Case Manager II – 100%
African American Over-Representation Program
Department: Community Engagement Program
Reports to: Program Supervisor
Represented (Y/N): No
Salary: $32,000 – 36,000 / year DOE
Shift: Tuesday through Saturday 8:30am – 5:00pm
Summary: The Over-Representation Case Manager works as a member of a multi-disciplinary team providing intensive case management and integrated dual diagnosis treatment to African American program participants experiencing primary mental health concerns and who are nvolved with the criminal justice system. The position works to address all treatment needs, including mental health treatment, crisis management,
substance abuse treatment, medication management, physical health treatment, accessing benefits and entitlements, accessing appropriate and affordable housing, accessing employment and educational opportunities. This position works to connect participants with culturally specific and appropriate community based supports to address and improve mental health symptoms.
Essential duties and responsibilities:
1. Collect information regarding clients’ history through a combination of interviewing, records review, and consultation, after obtaining written consent;
2. Develop strengths-based service plan with client including the development of culturally appropriate supports
3. Participate in clinical staff meetings and case conferences with team members in order to utilize interdisciplinary expertise and facilitate individual treatment plans for clients;
4. Provide crisis stabilization in a community setting
5. Assess, triage and respond to psychiatric and substance abuse crisis in the community in the most effective, efficient and safe manner possible
6. Perform risk assessments and evaluate level of care needs
7. Monitor and assure that the health and safety needs of clients are met;
8. Quickly and accurately assess the needs of individual clients and potential barriers to service
9. Utilize Evidence-based Practices (including culturally specific EBP) in work with clients in individual and group formats;
10. Utilize ACT and/or IDDT treatment modalities to identify stages of change and develop corresponding stage wise treatment strategies
11. Maintain client records as required by State, Federal, local and program standards and funding requirements;
12. Participate in the rotation of carrying after-hours crisis phone and providing holiday coverage with other members of team/program;
13. Works within scope of training and experience and seeks consultation when appropriate. Description of other duties:
1. Participate in Culturally specific outreach activities necessary to offer services and engage participation in a non-coercive manner. 2. Conduct education and support groups for clients, using approved curriculum;
3. Collaborate with residential facilities, adult foster homes or other housing providers to provide necessary treatment services and coordinate residential and non-residential treatment and service planning.
4. Participate in admission and discharge planning for any client needing hospitalization or subacute level of care.
5. Provide testimony and advocacy with courts and other agencies
6. Coordinate services with all members of client’s support network;
7. Participate in training opportunities to advance skills and knowledge in mental health and addictions. Perform other duties as assigned
Skills & Abilities:
1. Knowledge of IDDT and/or ACT Fidelity and EBP interventions, continued, on-going specialized training in EPT interventions
3. Continued education in crisis assessment and crisis response, able to identify client needs and develop plans to address those needs
5. Able to quickly and accurately perform risk assessments
6. Able to differentiate client presentation in various domains
7. Able to understand client related symptomatic behaviors might be expected and how to manage them, able to recognize method
s to achieve the identified behavioral goals
9. Able to quickly and accurately assess the needs of individual clients, family dynamics and potential barriers to service
10. Demonstrates knowledge and skills in counseling techniques with individuals and groups.
11. Ability to work effectively with peers, individual clients and groups.
12. Ability to work as a team member and to establish priorities.
13. Ability to apply principles learned to new situations, ability to learn new skills.
15. Ability to display a non-judgmental attitude.
16. Demonstrated knowledge of community and social service agencies, knowledge and skills in mental health treatment methods.
18. Knowledge and skills in chemical dependency treatment methods
19. Sufficient manual dexterity and physical ability to perform assigned tasks.
20. Ability to communicate clearly and concisely both orally and in writing
.21. Ability to work in an environment where people may be hostile or abusive.
22. Ability to manage time and meet deadlines.
23. Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.
24. Ability to maintain accurate records and necessary paperwork.
25. Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
26. Ability to effectively communicate with clients, co-workers, medical personnel, police, merchants, and the public at large.
27. Ability to provide leadership. Minimum qualifications:
1. QMHA with 3 years mental health experience or Master’s degree (preferred) and two years of mental health experience. Experience in chemical dependency preferred. Must have experience working with African American culture/community. Experience working with individuals involved with the criminal justice system preferred.
2. Has the competencies necessary to: a. Communicate effectively; b. Assist with developing individual service plans including culturally appropriate interventions and able to implement interventions prescribed on a treatment plan; c. Provide psychosocial skills development; d. Facilitation of group activities; e. Able to engage participants in individual case management activities
3. If a recovering chemically dependent person, must have 2 years of continuous sobriety from date of employment
4. Must pass a pre-employment drug screen and background check.
5. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
6. Must be able to climb stairs several times a day.
7. Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
8. Must possess a current drivers license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial Drivers Training and then pass an annual Recertification Training.
9. Required to be available for after-hours pager and holiday coverage rotation.
10. Must adhere to agency’s non-discrimination policies.
11. Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.
APPLICATION PROCEDURE: Qualified applicants must submit a Central City Concern employment application to be considered for this position which can be obtained at www.centralcityconcern.org. Applicants may include a cover letter and resume. Apply by mail or fax (503-445-8089), or in person at Central City Concern, 232 NW Sixth Avenue, Portland, OR 97209. Application email: jobs@centralcityconcern.org. Current CCC employees must submit an Internal Employment Application, available at the main office. More information at www.centralcityconcern.org.
Date Open: 8-13-10 Date Closed: 9-13-10 EQUAL OPPORTUNITY EMPLOYER
Reference # 10-189