Program Float- YWCA
IMMEDIATE SUPERVISOR: Program Manager- Transitional Opportunities Project (TOP)- Downtown Center
STARTING WAGE/SALARY: $11.00 per hour- 16 to 40 hours per week -graveyard shift 11:00 p.m. to 7:30 a.m.
JOB OPENING DATE: June 9, 2009
APPLICATION CLOSURE DATE: open until filled
A YWCA job application form is required, please. Resumes are welcomed but are not accepted in place of the YWCA job application form. Application forms are available at 1111 SW 10th Avenue, Portland, OR 97205 or www.ywca-pdx.org. Click on “About Us”; click on “Employment Application” from the drop down menu.
PRIMARY RESPONSIBILITIES: Provides clerical and operational support to TOP and Transitional Housing staff. Provides supervision and pro-social support for female residents. Promotes resident self-efficacy and self-sufficiency through role modeling and reflective listening. Has general responsibility for monitoring, crisis intervention, rule and procedure enforcement. Functions as a team member with other staff to facilitate the smooth operations of two residential programs..
JOB DUTIES:
1. Arrive to and depart from shift in a manner that allows appropriate shift change procedures
.2. Ensure maintenance of 24/7 supervision of program by never departing from facility without assuring that staff coverage is in place.
3. Provide desk coverage for breaks and meal periods. May occasionally fully cover a shift in the event of absence.
4. Supervise compliance of residents to program rules and regulations.
5. Ensure safety and security of residents and program.
6. Perform regular security checks within the facility.
7. Maintain written records and logs tracking residents’ performance, as required.
8. Participate in residential accountability program by completing incident reports, assigning and enforcing sanctions per contract procedures.
9. Perform clerical support functions including filing, copying, word processing and spreadsheet maintenance.
10. Facilitate the turnover of resident rooms. This may include packing up personal property; cleaning rooms; setting up intake packets and personal bedding and similar tasks. May conduct facility tours for applicants and hold orientations for new residents.
11. Stock supplies, fill cleaning solutions and manage program inventory.
12. Research and update resources.
13. Conduct observed urine collection from and give breathalyzer to residents in accordance with TOP procedures.
14. Conduct room inspections, room and individual searches, head counts.
15. Communicate shift occurrences accurately and fully to incoming staff.
16. Conduct and participate in evacuation drills, maintaining logs as required.
17. Attend scheduled meetings and trainings.
18. Use best practices, including but not limited to reflective listening, motivational interviewing, strength-based learning, to assist residents in meeting goals.
19. Protect all client information as strictly confidential and only available on permitted need-to-know basis.
20. Other related duties as assigned.
MINIMUM QUALIFICATIONS:Requires high school diploma or GED. Minimum of one-year’s experience working in a shelter, residential or emergency service setting. Education may be substituted for experience. Should be interested in or interested in learning about women’s issues. Must be reachable via telephone.Requires current certificates for CPR, First Aid, and Food Handler’s card.
Able to work with women of diverse cultural and economic backgrounds. Able to use / learn cognitive reflective skills, perform with a positive team attitude in the workplace, attention to detail, good verbal and written communication skills. Requires exceptional computer skills for report writing, data entry, email, etc. May be required to work nights or weekends. Must pass a criminal background check (conviction of a crime may preclude employment due to contractual requirements.) Must be able to perform this job without direct threat to oneself or others.
Office setting with some local travel possible; occasional verbal outbursts from clients. May be only staff on duty.
General good health. Hearing, speech and sight within normal limits with correction. Ability to walk length of building, regularly climb one flight of stairs, and a maximum of four flights of stairs in an emergency. Must occasionally lift up to 35 lbs.