Information Technology Services http://blog.cu-portland.edu/its News and Updates from ITS Tue, 10 Jun 2008 16:14:13 +0000 http://wordpress.org/?v=wordpress-mu-1.2.3-2.2.1 en Office 2007 Enterprise Student Media Kits now available http://blog.cu-portland.edu/its/2008/06/10/office-2007-enterprise-student-media-kits-now-available/ http://blog.cu-portland.edu/its/2008/06/10/office-2007-enterprise-student-media-kits-now-available/#comments Tue, 10 Jun 2008 16:14:13 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/06/10/office-2007-enterprise-student-media-kits-now-available/ For students seeking Published and Access products that were not available in the Office 2007 Standard student media kits, you may now obtain the Office Enterprise 2007 student media kits that do contain the full office suite including these products.

 http://intranet.cu-portland.edu/mscas/

]]> http://blog.cu-portland.edu/its/2008/06/10/office-2007-enterprise-student-media-kits-now-available/feed/ Interruption in service to M101-105 & Crossroads 5/16/2008 http://blog.cu-portland.edu/its/2008/05/16/interruption-in-service-to-m101-105-crossroads-5162008/ http://blog.cu-portland.edu/its/2008/05/16/interruption-in-service-to-m101-105-crossroads-5162008/#comments Fri, 16 May 2008 16:00:36 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/05/16/interruption-in-service-to-m101-105-crossroads-5162008/ There will be an interruption to network and telephone services today to the Modular 101-105 rooms and the Crossroads house as we cut over fiber optic and telecommunications services to new trunk facilities outside of the footprint of the new building. If you are in these buildings, expect the interruption to last approximately 1 hour. If you are trying to reach someone in these buildings, be aware they may be out of service today for a period of time.

]]> http://blog.cu-portland.edu/its/2008/05/16/interruption-in-service-to-m101-105-crossroads-5162008/feed/ Internet Service Interruption 5/8/2008 - 3PM http://blog.cu-portland.edu/its/2008/04/29/internet-service-interruption-582008-3pm/ http://blog.cu-portland.edu/its/2008/04/29/internet-service-interruption-582008-3pm/#comments Tue, 29 Apr 2008 21:43:51 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/04/29/internet-service-interruption-582008-3pm/ On Thursday 5/8/2008 between 3pm and 5pm there will be a short interruption in Internet service to campus during a required connection reconfiguration. We expect this interruption to be brief and only affect service for a few minutes. Please plan for this brief interruption to occur during this time period.

]]> http://blog.cu-portland.edu/its/2008/04/29/internet-service-interruption-582008-3pm/feed/ Internet Service Interruption 5/4/2008 http://blog.cu-portland.edu/its/2008/04/29/internet-service-interruption-542008/ http://blog.cu-portland.edu/its/2008/04/29/internet-service-interruption-542008/#comments Tue, 29 Apr 2008 21:40:46 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/04/29/internet-service-interruption-542008/ On Sunday Morning between 8am and 12pm (noon) there will be an interruption in Internet services to and from campus for a period of approximately 1 hour. A critical hardware replacement will require Internet access to be taken offline during this maintenance operation. All access to servers from the outside will be interrupted as well as all access to the Internet from on campus. Please make preparations for this interruption accordingly.

]]> http://blog.cu-portland.edu/its/2008/04/29/internet-service-interruption-542008/feed/ Network Services Interruption http://blog.cu-portland.edu/its/2008/04/29/network-services-interruption/ http://blog.cu-portland.edu/its/2008/04/29/network-services-interruption/#comments Tue, 29 Apr 2008 17:20:21 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/04/29/network-services-interruption/ Tomorrow morning, Wednesday 4/30/2008, between 7am and 9am we will be conducting critical service on our power backup systems for the data center. We are not expecting any interruptions in service, however this maintenance carries with it the potential risk of a full data center shutdown if something goes wrong. It is unlikely we will be able to provide any warning if such a problem occurs. Please be sure to save and close any files tonight so that they are properly backed up and if you are working on network data tomorrow between 7am and 9am please be sure to save often and be prepared for an interruption in service.  Thank you for your patience.

 

-The ITS Team

]]> http://blog.cu-portland.edu/its/2008/04/29/network-services-interruption/feed/ Network Advisory #2008042301 - Phone System Partial Failure http://blog.cu-portland.edu/its/2008/04/23/network-advisory-2008042301-phone-system-partial-failure/ http://blog.cu-portland.edu/its/2008/04/23/network-advisory-2008042301-phone-system-partial-failure/#comments Wed, 23 Apr 2008 18:05:22 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/04/23/network-advisory-2008042301-phone-system-partial-failure/ The issues with some phones not ringing or being unable to hear people on those phone has been resolved. We apologize for the inconvenience. Some phone with message waiting indicator lights may not illuminate the message waiting light again until a new voice message arrives. 

-The ITS Team 

Issue: Analog phone sets not ringing

Issue: Unable to hear local party on the line clearly or at all

Cause: Multiple failures in Shelf 020 01

Affected: 150 analog phone sets - primarily residence halls, office phones & fax lines.

Duration: Approx. 46 hours

]]> http://blog.cu-portland.edu/its/2008/04/23/network-advisory-2008042301-phone-system-partial-failure/feed/ Long Distance Service Interruption http://blog.cu-portland.edu/its/2008/02/07/long-distance-service-interruption/ http://blog.cu-portland.edu/its/2008/02/07/long-distance-service-interruption/#comments Thu, 07 Feb 2008 17:28:59 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/02/07/long-distance-service-interruption/ Just before 9:30am we experienced a brief interruption in outbound long distance service. As of 9:31am service has been restored.

]]> http://blog.cu-portland.edu/its/2008/02/07/long-distance-service-interruption/feed/ Internet service interruption http://blog.cu-portland.edu/its/2008/02/01/internet-service-interruption/ http://blog.cu-portland.edu/its/2008/02/01/internet-service-interruption/#comments Fri, 01 Feb 2008 20:58:14 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/02/01/internet-service-interruption/ We are presently in the process of recovering from a failure in the router that provides Internet access to the faculty/staff workstations on campus. The failure occurred at 12:41pm. We expect service to be restored momentarily. This failure does not affect student Internet access.

-The ITS Team

]]> http://blog.cu-portland.edu/its/2008/02/01/internet-service-interruption/feed/ Inbound Calling Restored http://blog.cu-portland.edu/its/2008/01/17/inbound-calling-restored/ http://blog.cu-portland.edu/its/2008/01/17/inbound-calling-restored/#comments Thu, 17 Jan 2008 19:01:37 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/01/17/inbound-calling-restored/ Inbound calling service has been restored. Some in-progress calls may have been dropped during the reset, we apologize for the inconvenience.

]]> http://blog.cu-portland.edu/its/2008/01/17/inbound-calling-restored/feed/ Phone Service Interruption http://blog.cu-portland.edu/its/2008/01/17/phone-service-interruption/ http://blog.cu-portland.edu/its/2008/01/17/phone-service-interruption/#comments Thu, 17 Jan 2008 18:50:05 +0000 Brad Metzler http://blog.cu-portland.edu/its/2008/01/17/phone-service-interruption/ We are presently experiencing an interruption with inbound phone service.

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